Private garden, Maison Barnes Trocadéro, Paris

Luxury Hospitality Consultant · Paris

Measurable hotel excellence in service of the guest experience

25 years of operational and commercial experience, including 15 years directing 4- and 5-star properties. Luxury hospitality expert — Strategy · Sales training & AI · Pre-opening & repositioning · Team recruitment · Classification coaching · Quality audits · Interim management.

25years of experience
15+years in 4-5★ hotels
5★achieved in 2025
3working languages

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30 minutes, no obligation — pick a slot below.

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349criteria reviewed
Welcome & front deskBedding qualityLanguages spokenRoom serviceSignageHousekeepingSustainabilityAccessibilityGuest journeyBreakfastRoom comfortDigital & concierge Welcome & front deskBedding qualityLanguages spokenRoom serviceSignageHousekeepingSustainabilityAccessibilityGuest journeyBreakfastRoom comfortDigital & concierge

References — Openings

Real missions, concrete results

Each mission below has a starting point, a method applied, and a measurable result.

Maison Barnes Trocadéro, ParisTrack record #1

Boutique hotel residence · Paris 16th · 2025

Maison Barnes Trocadéro

5★ achieved in 5 months

Opening of the first hotel property for the Barnes Hospitality group: pre-opening, recruitment, team training, and full support toward classification — from initial assessment through to certification.

  • 01Audit of the 349-criteria framework, gaps prioritized
  • 02Tailored action plan, teams trained
  • 03Certification achieved in 5 months
La Villa Haussmann at nightTrack record #2

4-star hotel · Paris · 2017 opening

La Villa Haussmann

80% occupancy from year one

End-to-end launch management: team build-up, process rollout, and growth of the commercial partner portfolio.

  • 01Team recruitment and training
  • 02OTA & corporate partnerships
  • 03Restaurant opening

Expertise

4 ways to support you

Every engagement is tailored to your context.

/ 01

Professional Training

Upskilling teams: sales techniques, service standards, hospitality posture, grooming. AI & Innovation Advisory: integrating recent tools to smooth the guest experience and optimize team and resource management.

/ 02

Strategic Operational Audit

Full 360° diagnostic, process optimization, and profitability improvement.

/ 03

Quality & Classification Coaching

Full framework audit, tailored action plan, and follow-through to classification. Mystery visits and mandatory team training on required standards.

/ 04

Interim Management

Temporary operational leadership, opening supervision, strategic repositioning. Outsourced commercial strategy, KPI tracking, negotiation of distribution partnerships.

In pictures

The French Art de Vivre, inspired by 5-star standards

Garden, Maison Barnes Trocadéro
The garden
Hospitality moment, Maison Barnes Trocadéro
The art of hosting
Lounge, Maison Barnes Trocadéro
The lounge
Wine cellar, Maison Barnes Trocadéro
The cellar & the table
Suite, Maison Barnes Trocadéro
The rooms
Haussmannian facade at night
Haussmannian Facade at Night
Ludovic REILLAT, founder of IKIG'AI Hospitality

The Founder

« We speak the same language, and I stay available with you on the ground — until the result is there. »

Ludovic REILLAT led 4- and 5-star properties for 15 years and steered luxury hotel openings in Paris. After working within prestigious groups, he now puts that hands-on expertise to work for his clients: understanding the challenges, analyzing operations, defining a tailored action plan, and supporting its concrete execution.

AccorRelais & ChâteauxThe Ascott LimitedBarnes Hospitality

Recommendations

They speak of our success

"He successfully led the official 5-star classification process for our property... We highly recommend him for any premium establishment."

Richard Tzipine, President — Barnes Hospitality

"Ludovic showed great professionalism throughout his years with the SFH group. His commercial skills and industry knowledge built a climate of trust across the entire team. He brings a warmth and energy that let him carry out his missions perfectly. I give him my complete trust."

Thierry Maurer, Head of Operations — SFH Hotels

"Ludovic has a natural talent for connecting with people. His ideas helped develop La Villa Haussmann — a real success."

Myriam Descarpentry, Head of Projects & Development Operations — Groupe Barrière

"Organized, enthusiastic and dynamic, he knows how to reach his goals and build client loyalty."

Elda Azzarelli, IFM Strategic Account Manager, Food Expert — Sodexo

Contact

Let's talk about your project

A property project, training to plan, a classification to prepare, expert coaching on your operations? Get in touch for a first, no-obligation conversation.

Emailreillat.ludovic@gmail.com
Phone+33 6 51 69 13 16
AreaParis / Île-de-France